After 200 online games, the hybrid controller buttons just stopped working. Square and circle do nothing when they should shoot wrist shot and slapshot.
This happened the entire beta test period. The buttons never worked at that time. However, they worked when I bought the full game and the 200 games later now they don't work again.
Multiple controllers have been tried. Firmware is up to date.
Community ManagerHello, @Beebe23xx
Does it still happen after a hard restart of your console? If you switch to another control scheme, do those buttons still not work? If you switch to another control scheme and play for a moment, then switch back to Hybrid, is it still occurring? Thanks!
None of those things fix the issue. I have done a hard restart. Switched to stick and 94 controls and then back to hybrid and it does not resollve the issue.
Every once in a while I hit a button during a game and it might work once, but then it stops the next time I get the puck and never works again.
Hybrid controls work fine in say practice mode, but not in online games.
Community ManagerHave you also tried a different controller? I just want to rule out any issues with the controller since I'm not seeing other reports of this so far.
Yes. Multiple controllers do not work.
I have seen this same issue in various iterations of NHL all over the internet people complaining of this same issue. Many of these complaints are on this website.
How us this a new complaint? It appears that people have been complaining about this same issue for years.
Community ManagerI'll keep an eye out for other reports of this. If you know of any, feel free to provide a link to them. That would help with the investigation. For now, the best I can advise is to switch to a different control scheme. Have you also tried reinstalling the game?
Community ManagerI believe those are different issues than what you're experiencing. If I'm understanding you right, those buttons no longer register when you hit them so nothing is happening. Is that correct? Also, have you tried deleting the game and reinstalling it?
Sounds like same problem. Will I loae all my progress if I reinstall?
Community Manager
