Re: CANNOT CONNECT TO OTHER PLAYERS

@TrevorS88 

Try deleting your gamertag off your console and add it again. Also, do you use a custom gamerpic? If so, try removing it and using a default one.

I will try this when I get home but I have changed the gamer pic already

@TrevorS88 

Sounds good. Just get back to me when you can.

I have removed and re added my account and still nothing 

My only option is to start all over again and this is bs I lose my entire progress and all rewards I am not impressed with EA at all

@TrevorS88 

You mentioned running a UO Trace. Can you show me a screenshot of those results? The instructions are here.

Your team has already looked at it and there is no issues at all stop giving the same run around as your useless support team I'm not the only player having this issue. And I know it has nothing to do with my internet at all I created a whole new xbox account and guess what HUT works o have played 6 rivals games since last night so figure it out or you best be transferring a bunch of compensation to my new account 

@TrevorS88 

Ok. If you change your mind about trying to fix this, let me know. Compensation is not available for this issue. Especially when we haven't completed troubleshooting. We still haven't ruled out issues that are beyond our control.

Hey instead of banning me and deleting my posts get me your supervisor  thank you

@TrevorS88 

You can report the post you'd like reviewed and a supervisor will look into it. As far as your issue goes, we've exhausted all troubleshooting I can think of. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.

Your live support told me to come here this is ridiculous get me in touch with a supervisor 

@TrevorS88 

If you report the post, it'll be reviewed by a supervisor.