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- @EA_Aljo so i did what you wrote me and nothing changed. lost connection still again
- EA_Aljo4 years ago
Community Manager
Are you playing on a wired or wireless connection?
- @EA_Aljo they play on a wired connection. of course I also tried wifi
- EA_Aljo4 years ago
Community Manager
Just so I have a better understanding of the problem, are you able to connect, but then get disconnected during play, or are you never able to connect?
- @EA_Aljo There is no problem with connecting to servers, it always connects automatically right away, but when you play it always or usually drops. I think it's the last update, as I said, I haven't had a problem with anyone in the game I've been playing.
I have same probblem too on xbox series X.
It started after the last update.
- EA_Aljo4 years ago
Community Manager
What mode(s) are you disconnecting in?
Are you playing on a wired or wireless connection? Also, have you tried all the steps here?
- @EA_Aljo In all online modes. nothing like that happens to other peas. such a fifa 21 needs to run without any problems as I once wrote
- EA_Aljo4 years ago
Community Manager
Have you tried every troubleshooting step in the article I provided a link to in my last post?
- @EA_Aljo I proceeded step by step. BUT it wasn't for nothing ... I even consulted the problem with my internet provider .. There is no problem with them ... that explains why the other games once ...
- EA_Aljo4 years ago
Community Manager
Unfortunately, I don't have anything else to suggest. Should we find any issues on our end, we'll update the community.
Hello I seem to be having this exact issue , my internet works perfectly I even called my service provider, no other game seems to have this issue. I am ruining my online record due to constant disconnections from the ea servers. What is the solution?
I also have this issue and followed the steps above.
- EA_Aljo4 years ago
Community Manager
What system are you both playing on and is a wired or wireless connection being used?
I play on PS5 and reset my system cache and it's working just fine
- EA_Aljo4 years ago
Community Manager
Thanks for the tip @Halffricann!
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