Re: NHL 22 Online Fail w/ Solution from @EA_Aljo: Hotspot for first connect

@TheBrickMan27 

Can you create one to test this with?

I created new xbox gamer tag, and EA ID.

It still fails the same.

Just of note - the new gammer tag did not xfer over my Live subscription, and I am not going to pay for a second Live subscription just to test.

Just the last couple screen shots

Aljo,

You hit the trick.   Setting to my phone hotspot let me get to the accept screen.   Then I switched back to my home network, and all is good !

My firewall, which is the same one I had for years, must have blocked something the game tried to do the first time it connected online.

Thanks again for saving a customer !

@TheBrickMan27 

You're very welcome! Hopefully, you don't have to do that every time. Hopefully, you can whitelist NHL through you're router. Good luck and let us know if you have any other issues.

No changes to firewall, and all is working now.    Looks like that first accept screen was the only thing that trigger a block.

I will see if I can dig through the logs, though given that I can't reproduce it anymore, it might to tough to see exactly what the firewall blocked for 22.

@TheBrickMan27 

Thanks for the update. Glad to hear you're good now, but if anything changes, let us know. Have fun 🙂

Hey, @TheBrickMan27 

Thank you for updating us on this thread. I was wondering if you have any WiFi mesh networks? Or do you play the game with an Ethernet cable? 

Hi Blueberry,

No Mesh.  xBox is hard wired ethernet.

I am running pfSense for a firewall, which is a step up from what comes on a standard home wifi router.  But have never had problems with anything else.

pfSense is based upon FreeBSD.   FreeBSD and Linux are both flavors of Unix.   But a Linux firewall would be different.

Thanks. PiHole is a similar program that resulted in a player not being able to get across the main menu. 

https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-keeps-crashing-to-main-menu-on-terms-page/m-p/10889172#M455