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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Plays of the month rewards missing

@Bkelly819 

All of the January winners should have their jerseys by the end of the day. Like I said previously, please let me know tomorrow if you didn't get yours. Thanks!

29 Replies

  • Bkelly819's avatar
    Bkelly819
    4 years ago
    @EA_Aljo Still nothing and it’s tomorrow 😥😥😥. Thank you for ur help tho I do appreciate it.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Bkelly819 @JayJ1227 

    Are you looking in HUT or World of Chel? I know it was going to take a little longer for them to show up in HUT.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    Thanks for letting me know. I'm checking on this for you and will respond when I have some news.

  • Bkelly819's avatar
    Bkelly819
    4 years ago
    @EA_Aljo I found them in WOC actually but not HUT. I found them by going to rewards and hitting recent items. Still nothing in HUT though
  • JayJ1227's avatar
    JayJ1227
    4 years ago

    Nowhere to be seen in my recent items 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    Have you checked in the Chel jerseys section when customizing your player? I'm assuming so, but just want to be sure. I have been told they were sent out.

  • JayJ1227's avatar
    JayJ1227
    4 years ago
    @EA_Aljo Actually, I CAN see them in the jerseys, thank you! Thought I didn’t receive as they weren’t in inbox
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 


    Great! Thanks for letting me know. Keep an eye out for the HUT jersey. If I hear when that was added, I'll let you both know.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    It's sounding like the HUT jersey won't be added for several weeks still, unfortunately.

  • Bkelly819's avatar
    Bkelly819
    4 years ago
    @EA_Aljo That’s great for the ea sports community. Have them try for hours a week to make a cool play and promote the game, all for EA to not know how to fulfill a promise. How can it take months to give a simple jersey? We get rewards weekly given to us yet no one cares for the people who truly love the game who took time to upload goals to YouTube in hopes of being properly rewarded. Hopefully you guys at EA get on this because this is utterly disappointing
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Bkelly819 

    I'm very sorry for the delay with this. Hopefully, it'll happen sooner than later. I'll pass on your feedback. Thank you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @Bkelly819 

    I don't currently have any updates. It could be several weeks before this jersey is available.

  • Bkelly819's avatar
    Bkelly819
    4 years ago
    @EA_Aljo It is now March. These are January’s plays of the month. I understand it is not part of EA sports schedule or priorities but it should take a short time to send people who won a jersey their reward. Can we please try an have them within the week. I just want to see something positive from this game. Thank you for your help
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    I'm really sorry for the delay with this. I understand that it's very frustrating. Currently, we're having a technical issue with granting these jerseys. It's still being worked on. As soon as I have some news, I'll provide an update here.

  • JayJ1227's avatar
    JayJ1227
    4 years ago
    @EA_Aljo It is indeed frustrating of getting these months later… thank you for your reply and hopeful to get them soon (this month would be ideal)
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    Unfortunately, I don't have an update on the HUT jerseys. As soon as I do, I'll update you here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, everyone. You should have the Plays of the Month Jersey for World of Chel now. When I have some news on the HUT version, I'll provide an update. Apologies for the lengthy delay with these.

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