Re: Telia ISP - My ping is doubled, what to do?

FIX YOUR STUFF!!!!

Have the same issue. Had a 19-22 in ping when playing Rivals NHL and now, if lucky I have 35 and it can peak to over 900(!!) in ping. Usually nowadays I have 47-65 in ping. It´s been like this for couple of weeks. Impossible to play so I have quit playing all EA Games. Telia appear to don´t know anything and can´t answer a question. 

(Most annoying in this is that Telia sends out that they gonna charge me more every month because I will get faster Internet. LIke spitting in my face)

@arvidzon1974 

Have you also gone through troubleshooting to make sure there are no issues with your connection?

Oh yes. I have everything from re-make my whole network to test all settings there is on my router and PS4. Have spent hours with this issue.
Now I have have ordered a new ISP for test during 2 weeks with a free trial (Tele2). Hopefully that fixes the problem. If not, the issue must be on EA, not iSP

@arvidzon1974 

The best I can do is go through connection troubleshooting. If you want to do that, let me know.

@Raeh87 

We don't have anything to do with Telia's services. This isn't something we can help them with. We have no control over their systems, nor do we have any access to them. When we see a lot of people only on one ISP having the same issue, that's something the ISP needs to resolve. Also, without going through troubleshooting, we can't rule out any issues with your connection.

Thanks. I have read the tread so have seen what u have recommended before but if there´s anything else, that would be gr8. Thanks

@Raeh87 

We haven't been able to troubleshoot your connection so we can't confirm there are no issues with it. Regardless, if we find any problems with your region, they will be investigated.

Now I tried another ISP (Tele2), unfortunately same issue. As I see it, it´s EA issues, not ISP issues. So, I´m pretty done with EA now as well.

Its time to fix this issue now EA , i know at least 150 players Who are having ms problems. Its been like this for more than a month now. No more money is going to be spend i Hut or Fut until this is solved.  

Is it any news in this case? Im a Telia customer in Norway, and i have had the same issue for some weeks now. I used to connect to the Stockholm server with 12 MS, but now i only connect to the german server (or another nearby) with 22 MS. 

@cdahl85 

At this time, we don't have any updates. Since it appears to be an issue with your ISP, the best I can advise would be to contact them for assistance.

Can EA help us here ? The problem has been for 3 months.  Its really frustrating.  Plz 

As of 23:00 swedish time our (players with Telia ISP) just doubled again - from our already worsened pings. So personally I went from 17 to 38. Originally I had 7. Please fix this. Call Telia or whatever, there is obviously a problem.

This isue is still the same , many people has changed their isp. Some can not change and are stuck with this problem. I have telia and live in sweden and connect to frankfurt Germany) its * , all of my friends connect to ea Stockholm server with much better ping . Why should Telia make it bad for us costumers ? The are not stupid... It must be EA Who blocks Telias costumers to connect to the right server to * with Telia,  im not stupid , its all about money..... 

@Palexflex 

We aren't blocking any specific ISPs. This sounds like an issue you should take up with your provider. Especially if your friends are on a different ISP and are connecting fine.