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53 Replies
Bump! Fix this.
please EA, reach out to Telia and talk this through properly.
- EA_Aljo5 years ago
Community Manager
We're still not aware of any issues with our servers or game that would cause this. When we see a high amount of reports coming from one ISP, normally it's an issue on their end. Players from Sweden would be routed to servers outside their region if a lower ping was found. It also could be a routing issue from the ISP. We'll keep an eye on this, but at this time, we're not finding any issues on our end that we can fix.
- @EA_Aljo Reach out to Telia to see if you can fix it together then... This is really frustrating.
FIX YOUR STUFF!!!!
Have the same issue. Had a 19-22 in ping when playing Rivals NHL and now, if lucky I have 35 and it can peak to over 900(!!) in ping. Usually nowadays I have 47-65 in ping. It´s been like this for couple of weeks. Impossible to play so I have quit playing all EA Games. Telia appear to don´t know anything and can´t answer a question.
(Most annoying in this is that Telia sends out that they gonna charge me more every month because I will get faster Internet. LIke spitting in my face)
- EA_Aljo5 years ago
Community Manager
Have you also gone through troubleshooting to make sure there are no issues with your connection?
Oh yes. I have everything from re-make my whole network to test all settings there is on my router and PS4. Have spent hours with this issue.
Now I have have ordered a new ISP for test during 2 weeks with a free trial (Tele2). Hopefully that fixes the problem. If not, the issue must be on EA, not iSP- EA_Aljo5 years ago
Community Manager
The best I can do is go through connection troubleshooting. If you want to do that, let me know.
- @EA_Aljo Nope. That's not the best you can do. This issue has been going on for a month now and it's making the gaming experience really bad and all you do is to ignore the problem. The issue is that people with Telia somehow have a higher ping when connecting to the Stockholm server all of a sudden, why? You, as a company, should reach out to Telia and AWS to try and figure this out instead of doing nothing. Is it too much to ask for? Can you at EA do anything right for once, please?
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