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EA_Darko
Community Manager
5 years agoHey @themagicalyang are you seeing an error message of any kind?
Can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
5 years ago
dxdiag is attached.
somtimes it runs fine when I click play on the laucher. Essentially like 1 of 5 times it runs fine... Rest of the time it crashes on launch
I have also tried clearing origin cache. Same issue.
- EA_Darko5 years ago
Community Manager
Hey @themagicalyang I'm seeing a number of issues there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Let us know how you get on.
Darko
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