Origin Empty Library

Hey @cyberstxr can you try to Clear Origin Cache then log back in and check if your games appear? If not can you make sure no filters are selected in the top right of your library?

i could not sign into origin so i changed my email and password now got new email and password go into my library and says its empty i have been with origin for a long time and over the last 10 years bought alot of the sims 4 games now they are all lost

Hey @ubloony1961 when you say you changed your email and password did you update these on your existing EA account or did you create a new one which you are hoping to link to your EA account?

Generally if you are unable to log into Origin you would not be able to update your details.

Darko 

No I went into Origin put my password in but kept saying password not recognised so I changed both but I didn't update it perhaps that's why I lost all my games also created new ea account has had problems with that too 

Thankyou for getting back to me I am up and running again now 👍

Great to hear that you got it sorted  @ubloony1961.

What are you playing of late?

Darko 

The sims4 with my 11yr granddaughter 🤣

Not too bad at all @ubloony1961.

Is she enjoying it? 

My youngest brother, he's a teenager now, tried it recently and just made a pool without a ladder and then went back to playing COD. It was funny seeing that the first thing he did when he played it was the same thing I did in it years ago. 

Darko