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TuchaMySpaghett's avatar
TuchaMySpaghett
Rising Newcomer
9 months ago

Anthem, Can’t Launch Anthem, App Says Not in Library or Registry Error

Hi EA team and community,

I'm experiencing two persistent issues trying to launch Anthem: Legion of Dawn Edition through the EA App.

After reinstalling the game, I see it in My Collection, it shows as installed, and I can click play — but then I get one of two error messages:

“We couldn’t launch Anthem: Legion of Dawn Edition because it’s no longer in your app library. Visit the game hub to add it back to your library.”
If I try to repair or relaunch, I get this:

DisplayName field missing from registry.
Sign in with your EA Account to activate DisplayName field missing from registry on this computer.
We could not activate DisplayName field missing from registry on this computer using the EA Account you provided. Please activate the game's Product Code at Origin.com. If you have already completed that step, please make sure you’re signing in to the same EA Account used to activate the game.

Here’s what I’ve tried so far with EA Support 

Cleared the EA App cache multiple times

Uninstalled and reinstalled the EA App

Repaired the game

Ran the EA App as administrator

Logged out and back in

Verified the game is on my account

Tested other EA games — they work fine

Support confirmed the game is linked to my EA account and submitted the issue as a bug to the game team. I was advised to post here to raise visibility and see if others have encountered the same issue.

Any advice or fixes would be greatly appreciated. Thanks!

bug
pc

1 Reply

  • xX-Star1child-Xx's avatar
    xX-Star1child-Xx
    Seasoned Novice
    1 day ago

    I have the same issue.

    I've not played games for a while due to not getting the chance and when I suddenly got a chance to look at my games library and do any necessary game updates for both Steam and EA, I could not see what is one amoungst several of my favourite solo games, 'Anthem'.

    I wish they make it available on Steam so I don't have to jump through hopes and deal with EA (previously Origin) issues all the time. Also suffered much pain on my other favourite game (for online play) being Battlefield 3.

    Had to be Anthem, for me (personally) the only of a few decent games on EA along with Battlefield 3.

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