Forum Discussion
4 Replies
- Vedant53981 month agoRising Novice
Submit your proof of purchase from to EA support to get a version of the for the EA app to play the game online.
eahelp.com
- Odjnsson1 month agoRising Newcomer
i spent weeks doing this it does not help, its better to wait until you get a responce from a dev or agent and submit it to them, the eahelp is nothing but an ai chat bot that leads you in an endless loop of non helpfull tutorials, you cant submit a recipt to the chat bot it has to be a live agent.
- Vedant539829 days agoRising Novice
You can write an email to EA about this using the help page
- mj4uw9433zek28 days agoSeasoned Newcomer
When you access EA Help on your phone, press "Contact Us." You'll see options to enter keywords for your problem and explain it. Enter "Login" as the keyword, upload proof of your purchase, and press "Send Email." Below that, you'll find an option to chat with customer service. You can then explain your problem to a representative. When I log in to EA Help on my computer, only AI customer service representatives appear, but logging in on my phone includes the option to send an email. You can try it.