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Redalert21977's avatar
Redalert21977
New Novice
2 months ago
Solved

Lost my email

Good afternoon, I can log in to my account in the app using my email address and password. However, after I log in, a verification code is sent to my email address. Unfortunately, I no longer have a...
  • EA_Aljo's avatar
    2 months ago

    Hi there. Thanks for reaching out. Unfortunately, this is not something we can help with. You'll need to pass account ownership verification before any changes can be made. You should be able to start a chat with an advisor. Just say no when to bot asks you if your issue was resolved. However, they most likely will ask you the same questions as the bot.