Madden 26

I’ve been trying to build my quarterback for the last few months, but I’ve been having problems because I’ve been getting the error code that forces me to close out my app every time but when I try to go back into it, it still don’t work. I tried deleting the game re-downloading it pretty much everything to make it work. I paid them almost $100 for this game for it not to work. Can we fix this?