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gr8zEr0's avatar
gr8zEr0
Rising Novice
4 months ago
Solved

Medal of honor Airborne installation failure

Today I purchased the "Medal of Honor Airborne". However, the game installation always fails.

The logs indicate following error:

21:29:31  Successfully installed PhysX-9.12.1031-SystemSoftware-Legacy.msi.
21:29:31  Finished Custom Component Install Phase for: PhysX-9.12.1031-SystemSoftware-Legacy.msi
21:29:31  End of redistributables install phase
21:29:31  Copying files
21:29:31  Copying: D:\EA\Medal of Honor Airborne\__Installer\LOC\en_GB\MOHASettings.ini to \\EA Games\Medal of Honor Airborne(tm)\Config\MOHASettings.ini
21:29:31  ERROR: Unable to create directory \\EA Games\Medal of Honor Airborne(tm)\Config\.
21:29:31  Failed to copy file to: \\EA Games\Medal of Honor Airborne(tm)\Config\MOHASettings.ini
21:29:31  Installer finished with exit code: 2
21:29:31  Shutting down data reader.

I have a modern Windows 11 PC and the "Medal of Honor Allied Assault" game that I also bought today does run. So compatibility for older games should not be an issue. I also tried usual solutions including redownloading, clearing caches, running as administrator, manually creating and copying the folder/file under local user directory etc. etc.

I wanted to manually change the referenced path (i.e. "\EA Games\Medal of Honor Airborne(tm)\Config\") but I haven't found that file.

Any idea how to solve this? Help is very much appreciated! Thanks!

  • Solved the  problem. The installation MUST happen through running the EA app from an Administrator account. (running as Administrator, manually applying  authorizations etc. does not work)

3 Replies

  • gr8zEr0's avatar
    gr8zEr0
    Rising Novice
    4 months ago

    Solved the  problem. The installation MUST happen through running the EA app from an Administrator account. (running as Administrator, manually applying  authorizations etc. does not work)