PSN linked to random EA account

Hey, same issue here. I just bought a new PS5 and a copy of Battlefield, and when I launched it, the game said my account needed recovery — but it showed an email address that isn’t mine. I’ve never linked my PSN to any EA account before and never played EA games other than those from PSN Premium, so this looks like a wrong or fraudulent li. EA Support keeps asking me to go through account recovery for the hacker’s EA account, but obviously I can’t provide any of their details — it’s not my account. I’ve failed verification several times because all the info belongs to someone els. My own EA account is fine and has never been connected to PlayStation, but now I can’t play the game because my PSN is stuck to this random EA accountI really think there’s a security issue or bug in how EA links accounts. If anyone here managed to get their PSN unlinked or escalated this successfully, I’d really appreciate any tips.