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I downloaded the latest version but it still does not work
I'll tagging my team colleagues @KH_RCE, maybe he can give you help in this case.
Please be patient @Stas_Press
Cheers
Liz
- KH_RCE10 years agoHero (Retired)
please create a report with dxdiag, that we can see detailed your PC-configuration.
http://help.ea.com/en/article/how-to-gather-dxdiag-information/try whats happen when install follow bibliothecs : http://www.computerbase.de/downloads/systemtools/all-in-one-runtimes/
if that was nit successfull, so try if its working with a cleanboot.
https://support.microsoft.com/en-us/kb/929135
If you have the same result with the cleanboot, so try whats happen if you add in Windows a new user with administrative rights.
- Anonymous10 years ago
1.DxDiag is complete but there are some Russian words
2.i install all but its useless
3.Nothing changed
- KH_RCE10 years agoHero (Retired)
before we try more steps, update all driver.
Most Driver are from 2014. Download this from the Homepage of Acer and install this.
If you have updated and you have still problems, so make a new dxdiag report.
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