Spore - This code has already been used

Using the EA Chat Advisor worked for me as well.

I had originally bought Spore on DVD and was trying to reinstall it on Windows 10.

After I provided my account info and game code to the advisor, they were able to add the game to my account.

Note that the estimated wait was given as 109 minutes, but it actually only took 10 minutes in queue to reach an advisor.

Can confirm @xpeachsweettea's solution worked for me as well. Thanks!

Thank you @xpeachsweettea for sharing your solution with us here. I am sure, other players will appreciate this as well.

Cheers,

Archi 

Thanks @xpeachsweettea  for your kind response. Exactly this is the right way 👍

Enjoy Spore... 🙂

I'm having the same issue. After 1 hour on chat, they finally said that they can't help me and had to escalate it and I would receive an e-mail reply. They marked it "Resolved" I resumed the case and got a reply saying they need pictures of my product case, dvd, and key. Sent the info. They marked it "Resolved" again...8 days later I notice and have to resume the case, again. Still no Spore on my account. Still wondering why they are marking my issue as Resolved when it's not.

HI

A week now and still no answer and still cannot play spore, please help.

i am having the exact same problem. i bought spore, but i can't login due to the code being invalid although i never used it.

Hi

That does not help me. I am getting a message that says the code has already been used.

I bought the games at release and have never registered it as at the time i never had an internet connection.

If you would like i can PM you my serial code and any other details you may need.

Please let me know as i really want to play this again.

regards

Please check the article linked below for trouble shooting steps:
http://answers.ea.com/t5/Spore/Spore-Account-Creation-or-Login-Issues-FAQ/m-p/1428048#U1428048