Forum Discussion
Hello!
Im here to report a login problem.
I have the origin version of Spore, and every time I attempt to create an account using my EA, it says "An unknown error occured during registration." I tried to login to an older account which I currently want to leave behind. I relogged in multiple times, but it still said the same thing. Is there any way I can fix this? If so, how?
[cm - updating title for better visibilty]
- Mikimuster37 years agoHero+
According to https://twitter.com/EAHelp there was some connectivity problems 5 hours ago, but that temporarily problem is now already fixed.
- 7 years agoUpdate: It's still occurring, and it has been occurring for about a month before I made the original post. Sorry about the late reply, but...
Thank you for helping, however!- Mikimuster37 years agoHero+
I am sorry to hear that.
Have you already checked the following link?
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
- 5 years ago
So I’ve been told by one of the EA advisors that if you’re a new player to spore you will not be able to gain access to the online features, like myself. If you’re an older, returning player you will have no issues login in as long as the email and password used then is used currently otherwise no other alternative to being online. Sadly we’re just limited to the offline features for now until EA comes up with s solution for this recurring problem.
- 4 years ago
It shows you what to do here. Getting Started with Spore: Registering, installing and connecting to the Game - Answer HQ (ea.com)
- 4 years ago
The website has already dead.
@blehchu wrote:It shows you what to do here. Getting Started with Spore: Registering, installing and connecting to the Game - Answer HQ (ea.com)
- 4 years ago
I have been trying to make this work for the whole afternoon going from EA Quick Chat Support to the Awnsers HQ but I cant find a single person talking about this which is up to date , all of them are from 2016 or 2019 and no 2021 or 2020 and I tried using those methods along side the Quick Chat Support but still couldnt fix this error message , I am going insane trying to figure this thing out and I can understand the other players who are also having problems registering in 2021 because on the latest posts I barely see a single person actually helping out so I wrote this , hoping for any fix. I can litteraly buy spore again , I just need a fix for this server error.
Extra Info :
* I transfered my steam copy of spore to Origin so I have it on both platforms.* I am trying to register not log in but both of them has the same problem.
* I am able to log onto my EA account on all : Origin , Spore.com , EA Official Site. (Probably asking why I just dont use Sporepedia on spore.com and thats because if I dont make a spore account and log on there with a ea account , it expires/stops your availability to Sporepedia.Another reason is that I am thinking of joining the Turn Based Spore Multiplayer which it gives)
* The options I tried for fixing are : Deleting Cache and Verifying Fies/Repairing and Deleting the login.prop file from the prefrences file in the spore file (That was basicaly my whole afternoon and it still doesnt work) I also probably forgot some way I have tried but I will reply and try out the replys on this Question.
* I have bought Spore yesterday during the sale on steam and I transfered it like I said on the first extra info I gave.
- 4 years ago
Hey, I just got spore on steam and went through the process with ea support to link my ea account and activate the game in origin. however I still cannot login to the spore servers - both in game (launched from origin) and in sporepedia site. my ea account is working fine and my network connection is solid, considering I play other online games on origin, yet spore keeps telling me it cannot access the spore servers or that my computer is offline (which it clearly isnt). spend about 2 hours with live support from ea and did everything from changing my password to resetting cache, deleting spore pref file in appdata, checking for firewall/app conflict...nothing has worked so far. ive been putting off playing the game as I want to be able to download more creatures and unlock achievements and stuff. If anyone knows how to fix this and has gotten it to work, any help would be much appreciated!
- 4 years ago@WarpedEon same here.
- 4 years ago@WarpedEon same here tagging myself encase we get an answer
- 4 years ago@WarpedEon same issue
- 4 years ago
i can't login game it's show "There was an error connecting to the SPORE server. Please check your internet connection or try again later" but i was connect internet
- 4 years ago
I cant login in spore, i bought it on steam
- 4 years ago
Hello everyone!
I had a similar issue as many others while trying to log into/register a Spore Account: There always was an error message claiming a connection or server issue.
Since I bought the game via Steam, I contacted the Support Live Chat where they put the Spore game into my Origin library.
I tried logging in/registering, neither worked. I reinstalled the game via Origin and the issue persists.
I now bought the Creature Creator after reading here, that it can fix the issue but I now received an "unknown error".
It did not fix anything for me, so I deleted Spore and installed CC to test if I could register through that.
When trying to Log In, the "unknown issue" does not appear and it tells me that I can't connect to the Spore servers, just as before.
When I try to register a new account the "can't connect to the Spore servers" Popup appears, behind it however I can see a text saying that I am already registered.
After deinstalling the Creature Creator aswell and downloading Spore and the two DLCs the same messages get shown.
Login -> "Issue with the server connection"
Register -> "Unknown Error" while showing me "You already are registered"
I can't access the Login for Spore.com via Browser though, I can get to the page itself, but whenever I enter my EA Email and Password the site crashes.
First, I get the error that "spore.com" tried to redirect me too often, after a few seconds the page refreshes and tells me that "accounts.ea.com" tried to redirect me too often.
Deleting Cookies as recommended for the error didn't help, neither did using a different device.
My account might me the issue, maybe the Mail registered without a Spore Name?
- 4 years ago
I can't login even though I own the game on Origin, rather than Steam... So, whats up with that? Is it fully just the servers are gone and no more or what?
- 4 years ago
keeps giving me this error when i try to make a spore online account with my ea account info my internet works just fine so what gives?
- Freggi-Liz4 years agoHero+
you're playing on Steam or Origin!
Never try to log in immediately after launch.
Try it via the main menu, bottom left corner, where the points icon
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