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Apologies for the delay, Community Managers work across Answers HQ and in various threads. If you would like live support you can also reach out to our support team using this link; How to use EA Help
Thanks for trying to do those steps, to confirm we provide a range of steps while we work through any given report to see if trying anything different can help the issue further.
For potential bugs, this can also help our team further understand what could be causing the issue.
If we are running into a potential corruption with the saved game data, there are a few steps we could try (typically the ones above) to see if this issue continues. However, if they are unsuccessful in helping us we may need to start a new career as our support is unable to make remote changes to a save file, and the save for career mode is not held online the same way a game like Apex Legends of FC Ultimate team is.
To confirm have you tried starting a new career or checking on a new created golfer first to see if you run into the same issue?
cheers!
Nothing, no?
- 2 years ago
Really couldn't give a damn about your paying customers, eh?
- 2 years ago
I have the same problem as you. The answers that EA support gave you is so stupid. They dont give a f about the player experience. This master issues been there for YEARS! I cant believe they suggest to "delete your career". This is the last EA product i buy ever, i stopped buying any of their sports game yearly 3 years ago, i thought golf could be a good option since i dont buy nhl anymore. Im so mad they * everything they do.
- 2 years ago
Yeah, this issue has been in the game from the beginning and has been identified numerous times across this forum and others but never with an adequate attempt to resolve. My frustration in this case is that I did exactly what I was asked to do and then reported back only to be completely ignored. Disgraceful customer service....
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