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Paul_Bridge54's avatar
Paul_Bridge54
Seasoned Novice
2 years ago
Solved

Code Error HB-BK (2102)

Product: TOUR DELL'EA SPORTS PGA Platform:PlayStation 5 Summarize your bug HB-BK error code (2102) occurs many times How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug...
ea sports pga tour
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @Paul_Bridge54 

    To confirm are you playing EA Sports PGA Tour or PGA Tour 2k23?

    If you are playing EA Sports PGA Tour, can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @Paul_Bridge54 

To confirm are you playing EA Sports PGA Tour or PGA Tour 2k23?

If you are playing EA Sports PGA Tour, can we try the following steps?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database

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