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hollams's avatar
hollams
3 years ago
Solved

Dolby Vision HDR on LG OLED TV's - Black Screen

Product: EA SPORTS PGA TOUR Platform:PC Summarize your bug On launch the game tries to load into Dolby Vision HDR mode which will result in a black screen with no video on LG Oled Tv's. This has h...
ea sports pga tour
technical issues
  • hollams's avatar
    hollams
    3 years ago

    A quick fix is to edit this file

    C:\Users\....\Documents\PGA TOUR\shared_data\cache\2250885772\hardwareSettings.json with Notepad and change HDR to False.   The folder name after the cache folder may be a different number so just choose the folder that is all numbers and you should see the hardwaresettings file.  Make sure you don't turn HDR on in the menus afterwards or the issue will happen again.  Don't ask how I know.  

      

hollams's avatar
hollams
3 years ago

A quick fix is to edit this file

C:\Users\....\Documents\PGA TOUR\shared_data\cache\2250885772\hardwareSettings.json with Notepad and change HDR to False.   The folder name after the cache folder may be a different number so just choose the folder that is all numbers and you should see the hardwaresettings file.  Make sure you don't turn HDR on in the menus afterwards or the issue will happen again.  Don't ask how I know.  

  

  • ben5464's avatar
    ben5464
    3 years ago

    After you edit the file if the game still doesnt work go into the EA app then click on pga tour, then manage and then view properties. Under the advanced launch options type this

    "-HDR=false" type everything but the quotation marks

    • Rooney-C's avatar
      Rooney-C
      3 years ago

      That did the trick! Couldn't find arguments before.

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