Online ranked round stats don’t get recorded
Product: EA SPORTS PGA TOUR Platform:PlayStation 5 Digital Edition Summarize your bug Online ranked leaderboard does not record stats. For example if I get 4 wins and 1 loss the leaderboard does no...
Forum Discussion
This is insane…. Doing everything on my power to be a top competitor online..tell me how I can succeed if your not registering wins and losses online!!!!!!!!!! Fix this * or it’s 2k golf from now and forever!!’
@Zeesworld Mate. Its a joke. I get -10's on the weeklys and finish missed rank. Its * poor.
EA_IlliumCommunity Manager
Hi Everyone,
Thanks for letting us know what you are experiencing with PGA Tour.
You can try running through our connect troubleshooting to see if the stats update:
SpoilerXbox:
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
PlayStation:
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
PC:
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
If you are still seeing Online stats not track correctly please let us know the following
- Which game mode are you playing? (Career, Online, Tournaments, etc)
- Are you getting an error message?
- Have you tried restarting the game or playing a different mode and returning?
Also, if you have not please also let us know the following...
Platform:
PSN ID/Xbox GT:
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
Are they looking into fixing this problem I have over 3000 career wins.....been killing it this season and not getting credit got lots of pictures of wins...just wondering if a patch is comen before they lose players...tyvm
None of that works… online wins and losses are simply registering randomly.
- @Dubs216 None of 'what' works?
I came on here to see if others were having the same issue. Saw the post from July and it’s now February and still a HUGE ISSUE! I play everyday and check stats before every match. I’ve lost well over 40 wins from not being counted. It counts every tie and 99% of losses but won’t record winning correctly. It’s ridiculous. I’ve tried everything and nothing changes. Xbox series S user.
Still having the issue. Also on Xbox Series S.
