Online ranked round stats don’t get recorded

I’ve played at least 15 matches and 4 of them counted.. my friend played two today and neither counted. We’re gonna not play for a little while and wait for it to get fixed, it’s ridiculous.. How long can this possibly go on…

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Most online games I’ve played since the 5.0 update have not been logged in the leaderboard; they simply didn’t count. This has happened the majority of games I’ve played online since the update (only around 4 of 15+ games counted).
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play an online match, complete it, and notice that the user’s win/loss record goes unchanged.
What happens when the bug occurs? Game outcomes are not logged on the online leaderboard.
What do you expect to see? Wins and losses populating the leaderboard after matches are completed

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See above

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@duke2094 wrote:

I’ve played at least 15 matches and 4 of them counted.. my friend played two today and neither counted. We’re gonna not play for a little while and wait for it to get fixed, it’s ridiculous.. How long can this possibly go on…

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Me and my friends have stopped playing too. No point in playing online ranked if they're not actually ranked.

Hi Everyone,

Thanks for letting us know what you are experiencing with PGA Tour. 

You can try running through our connect troubleshooting to see if the stats update:

If you are still seeing Online stats not track correctly please let us know the following 

- Which game mode are you playing? (Career, Online, Tournaments, etc)

- Are you getting an error message?

- Have you tried restarting the game or playing a different mode and returning?

Also, if you have not please also let us know the following...

Platform:

PSN ID/Xbox GT:

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

Are they looking into fixing this problem I have over 3000 career wins.....been killing it this season and not getting credit got lots of pictures of wins...just wondering if a patch is comen before they lose players...tyvm

Maybe I was too hasty,  yes my leaderboard scores came back on show, but it only seems to register scores randomly,  I had approximately 6 games online last night and 3 were with wins,draws and losses and 3 were outright wins, but it doesn't seem to always register when you have all win, no draw, no loss, 

The last game I played I had looked at the leaderboards prior to start and I scored 12-0-0 and nothing registered, I waited until today to see if it caught up and nothing

I am not receiving any points for wins on online play since the new updae.

None of that works… online wins and losses are simply registering randomly. 

i am but from the WRONG tier

today (7/21/23) position 4, EA is saying WORLD RANKED!  no its not, thats a win, fix this nonsense EA, this is stupid, now 3 times in as many days

see, in picture!

this is as obvious as it can get!!