PGA Steam Deluxe Edition - no early access missing pre-order items

Every time I try entering the code it keeps saying "this code wasn't found". 

Can I please get some help? I have tried re-typing it many times and still nothing. 

Hi @Peleki28 To confirm did you purchase a digital copy via Amazon? 

If you are receiving an error when trying to redeem your pre-order or game code, please follow the steps in our Help Article: How to redeem your product and promo codes (Based on your platform)

If you continue running into an issue with redeeming the code please reach out to amazon support for further assistance. 

Thanks!

I purchased a physical copy and was sent the code through email. 

I have tried every troubleshooting option.

when i contacted Amazon, they tell me to contact EA. 

i preordered a disk version of PGA tour road to the masters and the code i received for my preorder content was invalid any suggestions on how i can get my preorder rewards

Hi @gabesawy3r where did you purchase it from?

Gamestop

but i just called customer service and they gave me another code and it was still invalid

I am having the exact same problem. Ordered a physical copy (series X) from Amazon, got the game, code came in email, "This code wasn't found-try re-entering it".