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stealthturkey's avatar
stealthturkey
New Traveler
3 years ago
Solved

PGA Tour - Crashing during career mode

Got to the final hole of a 3 hole playoff in career mode in Banff. Tied, on the green, sunk the birdie put to win and the game crashed to desktop with no error codes.  Game just closed. Reload,...
ea sports pga tour
technical issues
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    *** Marking as solution for visibility. ***

    Hey Golf Fans!

    Thanks for letting us know about issues with Career Mode Crashing in PGA Tour. 

    We appreciate all the info you've shared with us here. We've passed along the details you've been sending us. If we have any updates to share on this in the future, we will let you know. 

     

    Cheers!

Szpaike's avatar
Szpaike
3 years ago

Platform: PC (EA app)

PSN ID/Xbox GT: n/a

Region: EU

Are you getting an error message? no, hard CTD

Is anything else happening? Game state not saved. 

How often does the bug occur? 100% repeatable.


How can we find the bug ourselves? Career mode, play amateur cup and force a playoff at the end of round 4. When putting out at the 18th hole (last shot of playoff) the game crashes.

If possible, share a Screenshot or Clip... Nothing really to see here - the game just CTDs as soon as the putt goes in.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey @Szpaike Thanks for this, when you have a moment can we try the following and check if this continues?

Spoiler

If the issue continues would it be possible to get a DxDiag?

Update:

If you are crashing can you let us know the one being used in the client, and if changing it to something else, avoiding the latest 3 lines of new avatars fixes this? (try a different game's avatars outside of the one you have) 

Update your Account avatar:

  1. Launch the EA App
  2. Select your Avatar in the top right
  3. Select "my profile" > then "Edit my profile"
  4. Next select "Edit Avatar"
  5. This will launch your EA Account portal, Select the blue pencil to change the avatar
  6. Hit Save
  7. Confirm it updates in the client and try to launch the game. 

Thanks!

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