Since Last update, unable to connect to Comp or private matches

Product: EA SPORTS PGA TOUR Platform:Steam-PC Summarize your bug since update last week am unable to play competetive or private match as game boots me back to home screen just before 1st hole hap...

ea sports pga tour

technical issues

EA_Illium
2 years ago
Hi @GodOfWalkers @brokeundertaker

Can we try the following and check if this continues?

EA App's Cache (Top Left Menu > Help > App Recovery)

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EGS - Repair (Library > Tile dots > Manage > Verify)

Steam - Verify in your library

Run the System File Checker tool then Check for Windows and GPU updates

Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings

Install/Repair your VC++ files for the game (Microsoft VC++ Link)

Check for other applications that may be limiting EA App or Game performance

Connection and Advance Connection Guides

Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

bennyp77sgjv

2 years ago

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug When In a private match, the game just kicks me out and says connecting to ea servers.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? It kicks me out of the private match
What do you expect to see? A full 18 holes.

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Nothing additional

EA_Illium
Community Manager
2 years ago
HI @bennyp77sgjv When you have a moment can we try the following steps?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- GodOfWalkers
  2 years ago
  I am having the same problem as the original poster on PC. I get dropped from a private match before I even get to tee off from the first hole. I redownloaded the game. I've updated all my drivers. I have no issues at all on 2k but have yet to be able to play a private match on EA.
  - EA_Illium
    Community Manager
    2 years ago
    Hi @GodOfWalkers @brokeundertaker
    
    Can we try the following and check if this continues?
    
    EA App's Cache (Top Left Menu > Help > App Recovery)
    
    Repair/Verify your game based on which client you are launching from
    
    EA App - Repair (My Collection > Tile Dots > Repair)
    
    EGS - Repair (Library > Tile dots > Manage > Verify)
    
    Steam - Verify in your library
    
    Run the System File Checker tool then Check for Windows and GPU updates
    
    Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
    
    Install/Repair your VC++ files for the game (Microsoft VC++ Link)
    
    Check for other applications that may be limiting EA App or Game performance
    
    Connection and Advance Connection Guides
    
    Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
    
    Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- bdp42089
  7 months ago
  My Friend and I have both tried all of these and we can not play a private match. Fix your game.
  - aaSpydeaa
    7 months ago
    For the last two weeks it has gotten impossible to play a 4 player games whether we setup alt shot or stroke play with my friends. We have all tried everything including deleting and re-installing the game, clearing our cache and rebuilding the database to no avail. We can play 2-3 players no problem. This has been going on intermitten