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jseiffert's avatar
2 years ago

Xbox one pga tour constant memory leak

When I play with my friends online I have 50% chance to have a major memory leak in the game. I do not have this issue in any other game. The leak is so bad that it locks up my whole Xbox and I have to manually power down and power back up. My headset is wireless turtle beach headset with usb adapter in back of Xbox. It doesn’t happen to my friends from what I can tell but they don’t have a headset that uses a usb adapter. I never have this issue with any other game on Xbox but this game. 

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @jseiffert 

    Would it be possible to get more information on this?

     

    • Platform:
    • PSN ID/Gamertag:
    • Are you getting an error message?
    • Does this happen when loading into a specific mode or performing an action in a mode?
    • Does this happen to any other account on the device?
    • How long are you playing until this happens?
    • Are you playing from the device's internal storage or an external drive?
    • What type of network are you using? (Wired, Wireless, Hotspot)
    • Is anything else happening?
    • Please share any steps you've tried to far to resolve the issue:
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!