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5524ba71955e2e47's avatar
4 days ago
Solved

All progress and purchases lost on plants vs zombies 2

After the latest update, all progress and purchases have been lost in plants vs zombies 2 has been lost.  Restoring purchases does nothing in terms of restoring progress.  After looking for 20 minutes, I can’t find a way to contact EA support. There is no email or chat feature as described in responses on the forum.  Can I please get a response as to how to get this resolved?  I have my player id. 

  • Hey.  Just wanted to let everyone know that I just tried something that worked.  I deleted the app from my iPad and re installed it.  Once I did that and reopened, it allowed me to choose my most recent profile.  That restored my progress.  It also seems like I can watch ads again for gauntlets and gems.  That feature hadn’t been working for a month or so.  

1 Reply

  • Hey.  Just wanted to let everyone know that I just tried something that worked.  I deleted the app from my iPad and re installed it.  Once I did that and reopened, it allowed me to choose my most recent profile.  That restored my progress.  It also seems like I can watch ads again for gauntlets and gems.  That feature hadn’t been working for a month or so.  

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