I've recently reached Jade level in vs mode. I'm forced to vs a player named <removed> every time. They're a hacker. I've got screenshots of them cheating scores of instant 180 million+. I've reported them to EA but the reply was they couldn't do anything to help. I've spent money in this game and I'm not happy they let hackers play the game without doing anything about it 😤
[CM - Edited due to forum guidelines
Please see the thread here. This issue is being investigated, thanks for making sure we were aware!]
I have the same issue. It started three days ago. I cannot make any progress in Arena and I tried to play, hoping that I'll have a real opponent, like usual. But nothing. I am curious: how did you open a case? I ask that because I tried myself to open a case and report this hacker or bot, but that option "Email us" didn't work, it disappeared!
I had also to fight with this...
Instead of worrying about naming a cheating player, perhaps you could devote resources say to fix the problem and letting everyone know the problem is fixed so we don’t have to keep checking.
Best that EA close the arena until it's fixed!
