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I don't know how to fix it but usually EA HELP are pretty good on missing content cases,
I don't know if you're on an android or apple device but i think that google playstore will give you a refund up to two hours after purchasing downloadable content, you would have to check their policy though.
I don't know about apple though.
I’m on apple. Plus, by the time I’d need a refund, it’d be way too late. Where can I access EA help? I’m pretty new to this.
- MAGICDAVESHROOM5 years agoLegend
You tap help at the bottom of the page and fill out a missing content report.
They only respond to missing content reports.
Having reread your original post i doubt if they could help you.
We in the forums probably know more about the game than them but only they have the authority and ability to fix problems.
Don't let me put you off.
- 5 years ago
@Pokeking_008 You can access EA Help here: https://help.ea.com/en/popcap/plants-vs-zombies-2/
However, EA registration is really only useful when you want to transfer / sync your progress across different OS (iOS to Android). There is no need to register your account if you're only using Apple devices. iCloud will automatically sync your account when you are logged in with the same Apple ID.
Also, don't worry about losing your progress. Just keep a screenshot of your Player ID .
The cloud disappearing is normal. It happens around 12 am GMT (when the Daily offers reset). Force closing and reopening the app will fix this.
I've been playing PvZ2 for 8 years and never used EA registration. In fact, EA registration wasn't even implemented back in the days. I've had several iOS devices over the years and never had any issue getting my progress transferred to a new device. The App store has a backup of your account, so if you download the App using the same Apple ID your progress will be transferred automatically.
In case you still want to register your account, just keep trying for a few days and the registration should go through at some point.
- 5 years ago
I’d still like to make an account, for double security and for the free 100 diamonds. Thanks for the help though!
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