Forum Discussion

Beth8cookies's avatar
Beth8cookies
Seasoned Newcomer
28 days ago
Solved

Daily goals are not updating

I can't claim my reward for completing 8 daily tasks to get 10 gems. I know they'd rather me spend money than get them free, but I should be able to collect what should be free. Anyone found a fix fo...
android
bug
angel198013's avatar
angel198013
Seasoned Traveler
7 days ago

I see this has been posted before but the last message was 2 weeks ago. I'm still having the same problem since 2 weeks ago. Please @EA team, fix this for me? I've been getting by winning tournaments and seasons by earning gauntlets and not having to buy them. Now I can't even play Arena without spending money. Please help!

  • 9d95d72011ea3fca's avatar
    9d95d72011ea3fca
    Seasoned Newcomer
    5 days ago

    Sorry to hear it has been 2 weeks and still no help for you. I hope they will help you soon. 🤞

    How do I message them directly? I am having issues too like being unable to earn gems or coins or even play the pinata party. My coins and gems are slowly being used up with only a few ways to earn them. I also can't spend the candies because all of my Mint plants are levelled up at 10 (ie. spear-mint, arma-mint, etc.). Sounds like many of us are frustrated after an update because these types of glitches continue to occur. 

    I do like the new plants and arena matches, plus the Tombastic adventures but can't use any more gems to earn energy as I am almost out. 

    Thanks and hope we both get some support soon!! 😊🤞🤞🤞

  • DaReapa176's avatar
    DaReapa176
    Seasoned Newcomer
    5 days ago

    Still an issue

  • 568e4d45c47ed8db's avatar
    568e4d45c47ed8db
    Seasoned Newcomer
    5 days ago

    Hi, I'm using Translator, I have the same problem but mine started when I started using the emulator on my PC and playing there too. I think the game got bugged because I was playing on two devices with the same account. I don't know if you did the same. I'm going to try deleting the game from the emulator. I heard that deleting the game cache can solve the problem, but at least it didn't work for me.

    • 568e4d45c47ed8db's avatar
      568e4d45c47ed8db
      Seasoned Newcomer
      4 days ago

      I managed to fix it. I did what I mentioned. I deleted the game from the emulator, then I cleared the game cache on my phone and reinstalled it. When I logged in, it was already showing ads for gems and gauntlets. If you don't use an emulator, just clear the game cache and reinstall it.

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