Double charge
The game double charged me for a plant and there's no way for me to contact support to refund the second charge. EA support told me to contact my bank to dispute the charge. The game should not have been able to charge me twice.
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1 Reply
EA_CathCommunity Manager
Hey jwtuiwe87qm6 , if you have been charged twice, EA Help should be able to help you out without you having to reach out to your bank. Disputing the charge could also lead to more serious consequences 🤔
Please get in touch with EA Help again, if they can see the double charge on their side, they should be able to refund you: https://help.ea.com/en/customer-care/
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