Lost Profile After Recent Patch
iPad user of PVZ2 for many years here who bought the game. Recent patch resulted in an advertisement at the end of the game a few days ago, and since yesterday my Profile is gone. The game is n...
Forum Discussion
@c8wmmhi73ick Press the wrench,press help.
A webpage will open then choose the category most suitable to your problem.You will need your user ID which you will find in download preferences.
A webpage will open then choose the category most suitable to your problem.You will need your user ID which you will find in download preferences.
Luckily I had the game installed on a 2nd device and was able to get the ID from it, and gave it to the on-line chat EA tech support.
EA really should send a broadcast to all the PVZ 2 users to record & store their Player ID!... It can be found under the Wrench icon, under Download Preferences