Forum Discussion
I might start gathering details of players suffering this issue for Haem as she says their QA and engineering could not replicate the issue.
@WalfordGazet Could you answer the following questions please? (Hopefully this would help the devs to reproduce the fault and then fix it)
1) Name and model of the device and version of firmware is installed?
2) How many devices do you use to play this game on?
3) When did you start playing PVZ2?
4) Do you have more than one profile?
To all players whom have suffered the same issues, you are well come to add your confirmations.
I lead by example and put my own answers below:
1) Apple iPhone7 plus, IOS 13.5.1
2) One. iPhone7 plus.
3) 2013 July.
4) Yes, 10 active and 28 inactive
iPad iOS 13.7
3 devices(all iPads) 2@ios 13.7 & 1@ios12.4.8
played since the beginning, not sure of the year
I am registered and I have 4 profiles, but play penny pursuit and arena on only 1 profile ...
I just started this weeks Pursuit, and so far No boxes checked , I will see what happens later on