Missing purchase
I made a purchase and was charged for it. However I never received the items. It never loaded in my account.
Forum Discussion
1 Reply
EA_QueenBeeCommunity Manager
Hey M3rmaid17,
Sometimes it can take up to 24 hours for a purchase to finish processing. If you still don't have your items by then, I'd recommend reaching out to our live support team via the in-game help option. They can take a look at your missing purchase, and reaching out in-game will help them find the right PvZ account. 🙂
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