not receiving item I buy with real money

hello everyone - 2 April 2026 I buy aqua vine seed x50, untill 30april I don't receive it and today 30 april I just bought sticky bomb rice seed x250 package the payment is succes but ingame pvz...

missing content

EA_Kuba

Community Manager

16 days ago

Hey 2e7124272f7902fe

Sorry to hear about the missing content. I can see how that would be frustrating. Unfortunately, for account-related issues, we don’t have access to those details from the forum, so the best next step would be to contact support directly here:

https://help.ea.com/en/customer-care/

2e7124272f7902fe

Seasoned Newcomer

13 days ago

I press the link and contact the customer care they redirected me to post it here