Progress lost.
The newest update last week or so wiped everything out. EA needs to fix this. I lose twelve years of progress and it’s not my fault. Someone in the support chat said that they are aware of the proble...
Forum Discussion
EA_Cath
Community Manager
Community ManagerHey 269e76362a32724d , sorry to hear you're having trouble with your account!
There isn't a general issue, this is something that happens sometimes with a new update and EA help can definitely help players out to restore their account. Try to contact the help centre through this link and insist on getting your progress restored: Contact EA Help
Good luck!
