Please help! I still cannot access my game. This is the 3rd day now and I am deprived ☹️
I don't want to reinstall it coz I will lost all my gems, levels, and coins! -Hunter
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7 Replies
- If there is nothing showing after the initial screen, it suggests a possibility of data corruption which is not good news.
I have experienced issues with the latest update and luckily I manage to recover by logging out of the Game Centre and then logging back in.
Perhaps you can give it a try? @eieio_31310 How comes that you still have the Game Centre on iOS ?
It has been there from day one and my current IOS is 11.2.6, I am not planning to go any further until the platform is proved to be stable.
Is Game Centre no longer available with new IOS?It disappeared with iOS 10, odd ..
0Well actually the app is no longer existing, got move in general settings but there is almost nothing there now 😞
@AjinHunter wrote:I did not register in the game center. That will be a bad news if my years of savings for gems, levels, and coins and battles will go away.
AE Admin, kindly assist on what is the best course of action while minimizing the risk? Thanks -Hunter
@AjinHunter This is certainly not a good news. I suggest you to contact EA help directly.
- What eieio said.
Contact EA help directly and they can restore your profile from their backups.
They restored mine and i got everything back except i had to restart in soil league instead of gold. After last update from AppStore on Apr 7, app can't download my progress and that's why can't start to play on my tablet. Please, anyone know how to fix it? Asking for internet but I'm online otherwise how I can enter game?))
Thanks in advance.
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