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ef7z65mpqmm1's avatar
ef7z65mpqmm1
Newcomer
4 hours ago

The game has restarted from the beginning

I am logged in but since the new update today, it has restarted my game progress 

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey ef7z65mpqmm1​ , could you send me a screenshot of your player ID? Here is how to find your ID:

    1. Select the wrench to open the Settings menu.
    2. In the Settings menu, tap:
      • iOS: Download Preferences.
      • Android: Build Version.
    3. You’ll see your Player ID under the game version.
    4. Send me a private message on the forums with the screenshot of your player ID.


    Thank you! 🌻

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