Unable to contact Support about programme bug in Plants v Zombies 2

Question

Hi,I believe we are into the 6th day of an ongoing bug issue with the game, &amp; still no resolution.The daily Piñata is not refreshing. It is the same with the daily gauntlets &amp; adverts to earn coins &amp; gems (see attachment). This is having an adverse effect on gameplay &amp; progress.My main frustration lies in the fact that I am unable to contact EA Support &amp; raise a ticket, as there is a compulsory box that needs to be filled in before sending - ‘CONSOLE’ (see attachment). However, there is no drop-down menu, &amp; whatever you attempt to type into that box is not accepted, so you are effectively stonewalled. You can’t call them &amp; I can’t find a ‘live chat’ option.Solutions to contact them under these circumstances, anybody?Does EA monitor these chat-rooms? If so, &amp; you’re reading this, maybe someone could look into it? We are your customers, after all.

tan2938 · Answer

I was able to contact them putting IOS under console, but they do nothing to help. First they told me to just post here. Then they sent me an email in a language I don’t speak. Finally, they told me nothing they can do about it.&nbsp;

stevencss1975 · Answer

exactly same problem here in Singapore. looks like it's the end of the game, time to move on,

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Unable to contact Support about programme bug in Plants v Zombies 2

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