Plant vs zombies 3:evolved | I found a bug that stop me playing

Thanks for your report impizzatower​! Would you be able to provide some more information to help us look into this further?

• What's your device's make and model?(Example:Samsung Galaxy 24):
• Did you get the build from the Google play store or another source:
• What region is your Google play store:
• When did the issue start to occur?:
• How often does this issue occur? (10%/50%/100% of the time etc):
• Any other details you can give to help us find the bug?:

• IQOO Z3 V2073A
• from Google Play Store
• England
• Today
• 100% for sure
• I'll post a video to show the bug

Thanks impizzatower​! This is great information, would you be able to share your Player ID if you're able to access the settings menu? 

Sorry,I can't access the settings menu.😕

Sorry to hear that! Have you tried any torubleshooting yet? such as:

• Deleting and resintalling the app
• Clearing cache
• Bootting the game as a guest and not linking it to any account yntil after the tutorial

• It's don't work.
• It's don't work
• I think this will work,but I want play game as my own account.