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27 Replies
Any solution???
- EA_Shepard2 years ago
Community Manager
Hi @clapzz001, I do not see an update. The dev team started looking over it late Friday night and I have not been in the office until this morning. I am following up but I don't yet see an update to this as of now. Ok can you send a meesage from here whem there is a update
- EA_Shepard2 years ago
Community Manager
same problem, I can't play game even I would like to. Same thing also happend in past versions
- EA_Shepard2 years ago
Community Manager
@ABDgn They are looking into it. Can I get the following please?
- Platform:
- Device Model, Manufacturer, and Operating System Version:
- Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which)
- Current App Store Region:
- User ID:
- Current Game Version:
- Date/time issue occurred:
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
- Summarize your bug
- How often does the bug occur?
- Steps: How can we find the bug ourselves?
- What happens when the bug occurs?
Platform: Tried more than 5 different device including android, pc, etc.
Device Model, Manufacturer, and Operating System Version: iphone xr ios
Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which) none of them work tried both
Current App Store Region: turkey
User ID: Idk can't log in the game
Current Game Version: 8.17
Date/time issue occurred: always
What type of issue do you have? cant launch the game
Which mode has this happened in? every mode
Which part of the mode? every
Summarize your bug : cant get into the game
How often does the bug occur? everytime
Steps: How can we find the bug ourselves? It is probably about regions.
What happens when the bug occurs? Same thing with others
Also this happend in other versions too, please I want to play this game so much.- EA_Shepard2 years ago
Community Manager
@ABDgn Thank you for the information. I will pass it along. They are working on this so please keep an eye out for any updates in the app store.
I am already checking play store every day, thanks for replies. I will be waiting.
- EA_Wren2 years ago
EA Staff
Hey folks,
Thanks for your reports, we are currently looking into this. Could you check if this issue still occurs with your device language set to English?
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