Character challenges don’t complete

Product: Plants vs. Zombies: Battle for Neighborville
Platform:PC
Please specify your platform model. PC
Please provide your Xbox gamertag or PSN ID. (Optional) Just2Huskies
In what game mode did the bug occur? Everywhere
Summarize your bug On NINTENDO SWITCH (selected PC as advised by your Twitter team) Character challenges 5/5 will not complete. The other 4 do, but when you get to the 5th it just says you’ve done for example 25/25 vanquishes but never completes and sometimes even knocks you back one to 24/25 randomly as seen in first photo.
Steps: How can we find the bug ourselves? Try to complete all 5 character challenges that you use a key for. The 5th and final challenge won’t acknowledge completion. I have only tried with pea shooter and 80s hero, but have seen on Twitter people are having this problem with all different characters.
Which character were you playing when the bug occurred? Peashooter
What upgrades had you equipped with this character? Tried both with none and with various others.
How often does the bug occur? Every time (100%)

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In photo one you can see even though I’ve hit 25 numerous times, after a few minutes it goes back to 24, never completing even when it shows 25.
second photo is where this one is stuck, all challenges done but won’t acknowledge completion.

I have tried deleting the game and reinstalling, hard resetting and soft resetting but I think since all the info is saved on the EA account it hasn’t made a difference.

please fix this, I love this game and preordered it. It saddens me that if nobody else reports it then it may not be fixed. There’s a number of people posting screen shots on Twitter, but whether people are acting on it or not I’m not sure.

Melcious
5 years ago
Hi,

We have implemented a fix for this issue which happens only on the Nintendo Switch.

If you return to Giddy Park, you should be able to complete the challenge the next time you make progress towards the last challenge of each character i.e. if you were at 19/20, get to 20/20 one more time and the challenge should now be completed.

You may also notice that the 100% character challenge completion reward has now changed 🙂

Hope that helps.

Melvin

14 Replies

klipe_BR
5 years ago
I have the same the issue but with scientist.
Yoshistarhunter
5 years ago
same on both scientist and pea shooter. i even took a video on switch as potential evidence if anyone knows how to get it off said switch
anpangcontracto
EA Staff (Retired)
5 years ago
From https://answers.ea.com/t5/Technical-Issues/Nintendo-Switch-Character-s-Challenges-Sets-Cannot-Be-Completed/m-p/10175501#M6477

Hi everyone!

We are currently investigating an issue that is preventing the final challenge from being completed in each of the Character's Challenge sets. You may see that the progress bar is filled in (20/20 completed), but the last challenge isn't actually completed.

The team is aware and they are currently working on getting this issue fixed. Thank you for your patience while it's under investigation!

/Kent
Just2Huskies
5 years ago
@anpangcontractor No way! That’s great news! I never thought I’d even be acknowledged, thank you 🥰
Melcious
EA Staff
5 years ago
Hi,

We have implemented a fix for this issue which happens only on the Nintendo Switch.

If you return to Giddy Park, you should be able to complete the challenge the next time you make progress towards the last challenge of each character i.e. if you were at 19/20, get to 20/20 one more time and the challenge should now be completed.

You may also notice that the 100% character challenge completion reward has now changed 🙂

Hope that helps.

Melvin
Just2Huskies
5 years ago
Wow I’m so impressed! That was fast! Thank you so much ☺️ great response 👍🏼
4kg3ql7vwiqn
4 years ago
Did this issue ever get resolved for you?
BaboonLoveMonkey
Seasoned Rookie
4 years ago
@anpangcontractor wrote:
From https://answers.ea.com/t5/Technical-Issues/Nintendo-Switch-Character-s-Challenges-Sets-Cannot-Be-Completed/m-p/10175501#M6477
Hi everyone!
We are currently investigating an issue that is preventing the final challenge from being completed in each of the Character's Challenge sets. You may see that the progress bar is filled in (20/20 completed), but the last challenge isn't actually completed.
The team is aware and they are currently working on getting this issue fixed. Thank you for your patience while it's under investigation!
/Kent
You never fixed this. You obviously _thought_ you had. But in reality you never did.
BaboonLoveMonkey
Seasoned Rookie
4 years ago
@Melcious wrote:
Hi,
We have implemented a fix for this issue which happens only on the Nintendo Switch.
If you return to Giddy Park, you should be able to complete the challenge the next time you make progress towards the last challenge of each character i.e. if you were at 19/20, get to 20/20 one more time and the challenge should now be completed.
You may also notice that the 100% character challenge completion reward has now changed 🙂
Hope that helps.
Melvin
No, you never did this.
BaboonLoveMonkey
Seasoned Rookie
4 years ago
_Still_ unfixed.