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UnnyBolt's avatar
UnnyBolt
2 years ago
Solved

[Fixed] Garden Warfare on Xbox 360 - Stuck at "Connecting to EA Servers"

February 7th Update: The problem is fixed and the game works perfectly now. Many thanks, EA!

Original post below:

 

Hello everyone.

 

I bought Plants vs Zombies Garden Warfare for Xbox 360 a few days ago and just started playing it today. After I press Start at the title screen, a message appears saying "Connecting to EA Servers..." and the game does not get past that. It simply gets stuck there indefinitely, with no error (waited over 10 minutes). I cannot even get to the main menu because of this.

 

The game is literally unplayable!!!

 

EA, please fix the server connection for Garden Warfare on Xbox 360. I suspect there is an issue retrieving saved data from EA server in this game version.

 

I encourage everyone who is encountering this issue to add your reply below and click the "Me too" button to show your support and have this issue fixed by EA.

 

Thanks everyone.

Bug report info:

  • the product code: Plants vs Zombies Garden Warfare
  • the date and time that you noticed the bug: 4th February 2024 - 12:00 AM UTC
  • your device type: Xbox 360
  • any troubleshooting steps you’ve already tried (like restarting your device): Restarting console, network equipment, reinstalling game, retrying multiple times, multiple accounts, basically everything; Xbox Live Connection Test on Xbox 360 is perfect, NAT is always Open.

Another thread reporting this same issue: https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Problem-Won-t-connect-to-EA-servers-in-PVZ-Garden-Warfare-Xbox/m-p/13460058

  • UnnyBolt's avatar
    UnnyBolt
    2 years ago
    I am happy to report the problem is fixed!!! The game works perfectly now. Many thanks to whoever got it fixed at EA! The community is very grateful. Keep up the good work.

9 Replies

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  • TheVirusOfLife6's avatar
    TheVirusOfLife6
    2 years ago

    I am also having this issue. I bought the game used and now I understand why they were eager to sell me it.

  • SargeCassidy's avatar
    SargeCassidy
    Seasoned Traveler
    2 years ago
    There are workarounds to get access to the main menu, but we shouldn't need to rely on those for access to the game we bought and pay a monthly subscription for online access for.
  • kikoo12345's avatar
    kikoo12345
    2 years ago

    I'm also having this issue I can't connect to the servers it just gets stuck on connecting to ea servers, I want to play plants vs zombies garden warfare on xbox 360

  • c6bb58cde71d4f6d's avatar
    c6bb58cde71d4f6d
    Seasoned Newcomer
    2 years ago

    I am having this issue as well with the xbox 360 version of the game. I have tried restarting multiple times to no avail.

  • 6486144609677b4's avatar
    6486144609677b4
    2 years ago

    Having the same issue. I know 360 users are second rate users at this point in time but hopefully someone at ea still cares about us

  • UnnyBolt's avatar
    UnnyBolt
    2 years ago
    Thank you everyone for adding your replies. I just had a live chat with EA Help and the agent filed this as a bug report/server issue with EA (as far as he told me). I will continue doing my best to bring attention to this problem and garner support for it until more confirmation that it will be investigated and fixed is given by EA representatives. Please spread the word and help this issue get noticed. Thank you all.
  • UnnyBolt's avatar
    UnnyBolt
    2 years ago
    I am happy to report the problem is fixed!!! The game works perfectly now. Many thanks to whoever got it fixed at EA! The community is very grateful. Keep up the good work.
  • santistaroots's avatar
    santistaroots
    8 months ago

    Atualmente no dia 20 de junho de 2024 o problema voltou a ocorrer, queria que fosse resolvido logo pois gosto muito desse jogo 

  • Dozerdog1's avatar
    Dozerdog1
    2 months ago

    I have also been having issues with it I can't get to anything except credits.

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