Forum Discussion

Antoqell's avatar
Antoqell
11 years ago
Solved

Games Crashes on Startup PVZ Garden Warfare

Here is what it said 

Source
Plants vs Zombies Garden Warfare™

Summary
Stopped working

Date
‎1/‎10/‎2014 5:35 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: PVZ.Main_Win64_Retail.exe
Application Version: 1.0.3.0
Application Timestamp: 540f7b89
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 9.18.13.2702
Fault Module Timestamp: 521fbd4f
Exception Code: c0000005
Exception Offset: 00000000004e2ed7
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 3081
Additional Information 1: 238b
Additional Information 2: 238b2376b6dde91308ed12a38c4f6ece
Additional Information 3: 4751
Additional Information 4: 4751180bf58bbde4bd638ae3d9159620

Extra information about the problem
Bucket ID: 5b425d9bc999e2c5b76f308be173a6d4 (85963439983)

Pls help me ☹️

8 Replies

  • crunchipop's avatar
    crunchipop
    Hero+
    11 years ago

    hi, try this options

    Using the right button menu in Origin

    Repair Game

    or

    Check for Update

  • Quarter28's avatar
    Quarter28
    11 years ago

    If it's a startup crash as in game menu crash or loading to menu crash, it's most likely a Direct X or driver issue.  It doesn't hurt to try repairing the game but you've already tried that.

  • Antoqell's avatar
    Antoqell
    11 years ago

    Its a loading up crash

    So when you press play on origin

    You wait then it comes up with 

    Windows is checking what the problem is

    Then it tells me to close the app

  • Anonymous's avatar
    Anonymous
    11 years ago

    Fault Module Name: nvwgf2umx.dll

    nVidia drivers are outdate or corrupt or buggy

    -----------

    First try:

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Update nVidia drivers

    --------

    Still no?

    Uninstall the current nVidia drivers from Control Panel, Restart, Install latest

    -----

    Still no?

    Try this. If you aren't used to Safe Mode or scared of BSOD don't do it.

    Uninstall your nVidia Drivers from Control Panel (all)
    Restart into Safe Mode
    Run Display Driver Uninstall
    Restart
    Install Latest Drivers

    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.

    Safe Mode /w Networking will save the day

  • Antoqell's avatar
    Antoqell
    11 years ago

    Im trying the first option :cathappy:

    What boxes do i choose?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Put the model of your GPU in there + Windows version

    Find your GPU model by using DXDiag or Speccy

    System Specs :

    Start -> type: DXDiag -> Save Information  www.pastebin.com

    More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/m-p/2454360#U2454360

    Alternative to DXdiag method (not as detailed):

    Download Speccy Portable

    https://www.piriform.com/speccy/builds

    Open Speccy64.exe  ->  CPU, RAM and Graphics + Driver Version / Date

    You can just list it here if you need help...

    Since your asking this question, I would recommend you do NOT do the third option if everything else fails.  Get someone who is good with computers, like a friend, family memeber, neighbor, show them the steps and have them do it.

  • Antoqell's avatar
    Antoqell
    11 years ago

    Thx so much

    Option 1 worked

    I guess it was faulty 

    Thx for helping me so much 

    🙂

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,703 PostsLatest Activity: 9 months ago