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Jojoplays4real's avatar
Jojoplays4real
Seasoned Newcomer
1 day ago
Solved

I lost progress after getting a new phone

Hey guys I just got a new phone and was able to log in on all my other games with all my current progress expect for PVS1 I lost all my progress and I’ve googled everything I went to Reddit I’m at a loss I’m not sure if my account was connected to iOS iCloud but I feel it was same thing as others are saying on my old phone I have all my progress and achievements. It seems nothing processed over besides my gaming center and achievements name but all my progress has been restarted if anyone can help please it would be very appreciated :)

ios
missing content
progress issue
pvz 1
  • EA_QueenBee's avatar
    EA_QueenBee
    1 day ago

    Hey Jojoplays4real​,

    Unfortunately PvZ1 doesn't support cloud saves or account-based progress syncing. There isn't a supported way to move your progress from one phone to the next.

4 Replies

  • Jojoplays4real's avatar
    Jojoplays4real
    Seasoned Newcomer
    8 hours ago

    Thank you!! I appreciate the response I do have one more thing to add which I did notice today trying to catch back up with all my old progress my in App Store purchases also did not transfer is that part of not being included in iCloud? I purchased the “add free” bundle and on my new phone I no longer have access to that as of right now 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Jojoplays4real​,

    I'll be honest, I think the odds of the studio adding cloud save functionality are very slim. 🙁 I can share it with the team, though I can't promise anything.

  • Jojoplays4real's avatar
    Jojoplays4real
    Seasoned Newcomer
    1 day ago

    💔💔💔 I appreciate you guys reaching out thank you for that info will you guys be changing that any time soon? 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Jojoplays4real​,

    Unfortunately PvZ1 doesn't support cloud saves or account-based progress syncing. There isn't a supported way to move your progress from one phone to the next.

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