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scratch12309's avatar
scratch12309
Rising Newcomer
3 months ago

I purchased a coin pack for PvZ: GW2, coins did not appear in the game

"I purchased a coin pack for PvZ: GW2, but the coins did not appear in the game or in my Mailbox. Here is my proof of purchase."

missing content
pvz gw2

1 Reply

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey scratch12309​ 

    I have moved your post from the Polish EA forums to the English EA Forums. I have also removed the attachment from your initial post, as it was showing your transaction information, and edited the post title to better reflect the issue.

    I saw that the purchase was made on Steam - in that case you need to contact Steam (first wait 24 hours) 

    https://help.steampowered.com/en/faqs/view/6F69-0324-B2DB-6E7E 

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