In game match bug

When im playing against someone (90%) against and Asian name player there is a bug when they play a card or a trick and it just buggsed out like your character are moving and you can move your cards too but the card he olayed stays at the same place and doesn't move or does its efeck as a trick an no timer for the opponent is working its there moving but no like getting red or its not getting me that waiting for player screen so i was waiting for like 15 minutes but noting and when i exited the game it counted as a loss for me why is that happening ???? plus can does cheater gett banned already its not fun it just makes me angry for no reason like irl not just i game can you please do your best to solve thisss pleaseee, thank you for your time for reading all this god bless you all.