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Nicreeper1's avatar
Nicreeper1
Seasoned Newcomer
6 months ago

Lost account progress pvz bfn

I lost all my progress on pvz bfn in the playstation account. I just reinstalled pvz after signing the ps plus again and lost everything i have done in the game.

5 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there, 

    The progress is stored on your PSN and EA accounts. If you took a break from playing the game and started again now, please make sure you're using the same PlayStation account as you used before. Also, if your PlayStation and EA accounts have been unlinked, you might lose the progress. Did you unlink any accounts since you stopped playing? 

  • Nicreeper1's avatar
    Nicreeper1
    Seasoned Newcomer
    6 months ago

    I didn't unlink my account and I'm still using the same playstation account as before. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    In this case you should still have the progress saved on your account. Can you please confirm when was the last time you played and had your progress? 

  • Nicreeper1's avatar
    Nicreeper1
    Seasoned Newcomer
    6 months ago

    It was a long time ago, somewhere between june and july 2022, in the same console with the same account

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    In this case I suggest that you contact EA Help Support and check with them if everything is ok with your account. They should be able to see when you linked the accounts and confirm the correct account you used to play in the past. 

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