Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 03.09.23 03:00
Summarize your bug I tried to play Plants vs. Zombies and it opened up an old Origin style windows says Could Not Activate. Both sign in and Enter Product key does not work. I bought the game years ago. I tried repair and reinstall and it is still the same.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I tried to play Plants vs. Zombies
What happens when the bug occurs? it opened up an Origin style windows says Could Not Activate.
What do you expect to see? Play the game
I tried to play Plants vs. Zombies and it opened up an old Origin style windows says Could Not Activate. Both sign in and Enter Product key does not work. I bought the game years ago. I tried repair and reinstall and it is still the same. How do I fix this?
I have this exact same error in Plants vs. Zombies and I've tried repair and reinstall.
Interestingly I have a similar looking error with activation in Dragon Age: Origins
"Invalid license. Reason code = Missing DLL: [NxCharacter.dll] Error: 0x7E"
I highly suspect the errors in these two games relate to the same failure with activation features but the error reporting is reporting differently in the client.
